Ebiponi Privacy Policy

Last Updated: 16-05-2025

At Ebiponi, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, mobile application, and services (collectively, the "Platform").

1. Information We Collect

We collect the following types of information:

Personal Information You Provide

• Name, email address, phone number, shipping address

• Payment details (credit/debit card, mobile wallet info)

• Account credentials (username, password)

• Communications (customer service inquiries, feedback)

Automatically Collected Information

• Device information (IP address, browser type, operating system)

• Usage data (pages visited, time spent, clicks)

• Cookies and tracking technologies (see Section 5)

Information from Third Parties

• Social media profiles (if you log in via Facebook/Google)

• Marketing and analytics providers

2. How We Use Your Information

We use your information to:

• Process orders and deliver products

• Provide customer support

• Improve our Platform and services

• Send promotional offers (with your consent)

• Prevent fraud and enhance security

• Comply with legal obligations

3. Sharing of Information

We may share your information with:

• Sellers/Vendors (to fulfill orders)

• Payment Processors (to complete transactions)

• Logistics Partners (for delivery)

• Marketing Partners (for promotions, with consent)

• Legal Authorities (if required by law)

4. Data Retention

We retain your personal data only as long as necessary for:

• Order fulfillment

• Legal compliance

• Business operations

• Dispute resolution

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website traffic

• Personalize ads (opt-out available)

You can manage cookie preferences in your browser settings.

6. Your Rights & Choices

You have the right to:

• Access, correct, or delete your data

• Opt out of marketing communications

• Restrict or object to data processing

• Request data portability (where applicable)

To exercise these rights, contact us at support@ebiponi.com.bd

7. Security Measures

We implement industry-standard security measures, including:

• Encryption (SSL/TLS)

• Secure payment gateways

• Regular security audits

However, no system is 100% secure—please protect your login credentials.

8. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

Ebiponi does not knowingly collect data from children under 13. If we discover such data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with a revised "Last Updated" date.

11. Contact Us

For privacy-related inquiries, contact:
📧 support@ebiponi.com.com
📞 +880 1682916163

By using Ebiponi, you consent to the practices described in this Privacy Policy.